Frequently Asked Questions
Certo! Yes, we roast all our Italian espresso blends, single origin filter and custom filter blends in house using a STA Impianti roaster from Bologna, Italy.
Note: We now have Nespresso®-Compatible* Capsules available. Capsules are manufactured by Caffe Ottolina in Italy.
*Third-party brand name with no link whatsoever with Caffè Ottolina nor Mr.Cappuccino
For additional information about Mr.Cappuccino, visit: http://mrcappuccino.com/about-us/
Currently, we do not offer tours of our roastery. However, our tasting bar is available to sample any of our proprietary espresso or filter offerings.
Our office and warehouse is open to the public Monday-Friday 9-5 and Saturday 10-4 M.S.T.
If you need help navigating our online store, or have any questions regarding any of the products we sell, you can call us Monday-Friday 9-5 and Saturday 10-4 M.S.T at 403.230.8636 or toll free 1.800.813.5336
We accept all major credit cards.
PayPal is currently suspended on our website as we were having issues with the platfrom. We hope to have this resolved soon.
All sales are final.
If any of the products you receive are damaged, please email firstname.lastname@example.org within 48 hours of receiving your package.
We ship across Canada and the United States. For all internationl orders, please contact us at email@example.com to arrange a shipment.*
*International customs and duties for all shipments outside of Canada will apply and are the responsibility of the consignee.
Currently we offer $12.00 CAD flat rate shipping across Canada when you spend a minimum of $60.00 CDN. For orders under the minimum spend, normal shipping rates apply.
We ship our coffee and other products using either Canada Post or UPS.
NOTE: Some LILLY CODROIPO pizza tool products require special handling for shipping. You may not be able to add them to your shopping cart if you are outside Calgary, AB, Canada. Please contact us directly for additional information on how to order, as local pick up only may apply or special transport will have to be arranged.*
All product is shipped from our warehouse in Calgary, Alberta, Canada.
Once your order is confirmed, you will receive a separate email from us with a tracking number from a third party courier (e.g. Canada Post). If you do not receive a tracking number within 1-2 business days, please contact us at firstname.lastname@example.org
Yes we offer FREE local delivery within Calgary when you spend a minimim of $60.00 CDN. There is a flat rate of $7.00 CDN for all orders under the minimum spend.
*Note: Please ensure your postal code is correct in order to afford customers the local delivery options.