Frequently Asked Questions
Certo! Yes, we roast all our Italian espresso blends, single origin filter and custom filter blends in house using a STA Impianti roaster from Bologna, Italy.
Note: We now have ground capsules available. Capsules are manufactured by Caffe Ottolina in Italy.
Currently, we do not offer tours of our roastery. However, our tasting bar is available to sample any of our proprietary espresso or filter offerings. We are open Monday-Friday 9-5 and Saturday 10-4 M.S.T.
If you need help navigating our online store, or have any questions regarding any of the products we sell, you can call us Monday-Friday 9-5 and Saturday 10-4 M.S.T at 403.230.8636 or toll free 1.800.813.5336
We accept all major credit cards and PayPal.
All sales are final.
If any of the products you receive are damaged, please email email@example.com within 48 hours of receiving your package.
Currently, all our products are available to ship Canada wide and the United States. If you require International shipping, please email us at firstname.lastname@example.org
Currently we offer $12 flat rate shipping across Canada when you spend a minimum of $60.00 CDN.
All product is shipped from our warehouse in Calgary, Alberta, Canada.
Once your order is confirmed, you will receive a separate email from us with a tracking number from a third party courier (e.g. Canada Post). If you do not receive a tracking number within 1-2 business days, please contact us at email@example.com