Frequently Asked Questions

About us

Certo! Yes, we roast all our Italian espresso blends, single origin filter and custom filter blends in house using a STA Impianti roaster from Bologna, Italy.

Note: We now have ground capsules available. Capsules are manufactured by Caffe Ottolina in Italy.

Currently, we do not offer tours of our roastery. However, our tasting bar is available to sample any of our proprietary espresso or filter offerings. We are open Monday-Saturday 10-4* M.S.T.

*Current COVID hours.

If you need help navigating our online store, or have any questions regarding any of the products we sell, you can call us Monday-Saturday 10-4* M.S.T 403.230.8636 or toll free 1.800.813.5336

*Current COVID hours

Payments

We accept all major credit cards and PayPal.

Returns

All sales are final.

If any of the products you receive are damaged, please email coffee@mrcappuccino.com within 48 hours of receiving your package.

Shipping

Currently, all our products are available to ship Canada wide and the United States. If you require International shipping, please email us at coffee@mrcappuccino.com

Currently we offer $10 flat rate shipping across Canada when you spend a minimum of $50.00 CDN.

All product is shipped from our warehouse in Calgary, Alberta, Canada.

Once your order is confirmed, you will receive a separate email from us with a tracking number from a third party courier (e.g. Canada Post). If you do not receive a tracking number within 1-2 business days, please contact us at coffee@mrcappuccino.com